Effective Date: April 2026
These Terms of Service (“Terms”) govern the contractual relationship between DBLK Limited, doing business as DBLK IT Consulting, a company governed by the laws of the United Kingdom, having its registered office at 1 Cedar Office Park, Cobham Road, Wimborne, England, BH21 7SB (hereinafter referred to as “DBLK”, “we”, “our”, and “us”), and each individual or entity (collectively “you” or “your”) accessing our website at https://www.dblk.uk (“Website”) and/or using our Services (as defined below).
You and DBLK shall also be referred to together as the “Parties” and individually as a “Party”. Please read these Terms carefully before using the Website or Services. Your use of the Services constitutes your acceptance of these Terms.
1.1 By accessing the Website and using the Services you agree to be bound by these Terms and to comply with all applicable laws and regulations. If you disagree with these Terms, you are not permitted to use the Services.
1.2 Your continued use of the Website and Services constitutes your acceptance of these Terms.
1.3 DBLK reserves the right to modify these Terms at any time. We will notify you of material changes. Your continued use of the Services following any modification constitutes your acceptance of the updated Terms.
2.1 DBLK provides IT consulting and managed services including but not limited to:
(collectively the “Services”).
2.2 The specific scope, deliverables, timeline, and fees for any engagement will be set out in a written Order, proposal, or Statement of Work agreed between the Parties.
2.3 You are solely responsible for maintaining the security of your own systems, credentials, and data. You acknowledge that DBLK has no control over third-party infrastructure, Internet connectivity, or other factors outside our reasonable control.
2.4 You agree to use the Website and Services for lawful purposes only and not to infringe any third party's intellectual property, privacy, or other rights.
3.1 DBLK may deliver the Services in combination with third-party tools, platforms, and services (“Third Party Vendors”), including but not limited to cloud providers (AWS, Microsoft Azure, Google Cloud), virtualisation platforms, backup and security solutions.
3.2 Your use of any Third Party Vendor services is additionally subject to that vendor's own terms and conditions. DBLK strongly recommends you review them before proceeding.
3.3 DBLK acts as an intermediary where applicable and shall not be liable for any failure, interruption, or breach caused by a Third Party Vendor. You assume all risks of interruptions caused by Third Party Vendors.
3.4 Both DBLK and its Third Party Vendors reserve the right to discontinue or modify any third-party service at any time without notice.
You agree to:
5.1 Fees for the Services will be as set out in the relevant Order or proposal. Unless otherwise agreed in writing:
5.2 You shall notify DBLK of any billing queries or errors within seven (7) calendar days of receipt of an invoice. Failure to do so shall be deemed acceptance of the invoice.
5.3 You are responsible for all taxes, duties, and levies arising from your purchase of the Services, except those based on DBLK's income.
5.4 For ongoing managed services, DBLK may modify fees with reasonable prior written notice. Your continued use of the Services after such changes take effect constitutes acceptance of the revised fees.
6.1 “Client Data” means all information, documents, files, and data provided to DBLK by you in connection with the Services.
6.2 You retain ownership of all Client Data. You grant DBLK a limited, non-exclusive licence to use Client Data solely to the extent necessary to deliver the Services.
6.3 You represent and warrant that you have the right to provide Client Data to DBLK and that doing so does not infringe any third party's rights.
6.4 DBLK will use commercially reasonable security measures to protect Client Data. However, you acknowledge that no security measures are 100% effective and that Internet communications have inherent insecurities.
You shall not use the Website or Services to:
You represent and warrant that your use of the Services will:
9.1 The Services are provided “as is” and “as available”. To the maximum extent permitted by applicable law, DBLK disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
9.2 DBLK does not warrant that the Services will be uninterrupted, error-free, or free from viruses or other harmful components, or that any defects will be corrected.
9.3 DBLK makes no warranty regarding any Third Party Vendor services or products. Your only recourse for any failure caused by a Third Party Vendor shall be limited to the remedies available from that vendor.
10.1 All content, trademarks, software, tools, methodologies, and materials on the Website and used in delivering the Services that are created by or belong to DBLK (“DBLK Intellectual Property”) remain the sole and exclusive property of DBLK or its licensors. No rights in DBLK Intellectual Property are granted to you except as expressly set out in these Terms.
10.2 Unless otherwise agreed in writing, intellectual property rights in any work, deliverables, or materials created specifically for you as part of the Services shall vest in you upon full payment of all applicable Fees. DBLK retains ownership of all pre-existing tools, frameworks, and methodologies used in delivering the Services.
10.3 You shall remain the sole and exclusive owner of all intellectual property rights in your Client Data.
Each Party agrees to keep the other Party's confidential information secret and not to disclose it to any third party without prior written consent, except as required by law. Each Party shall ensure its employees and subcontractors are bound by equivalent obligations. This obligation survives termination of these Terms.
12.1 You agree to indemnify and hold DBLK and its officers, directors, employees, and agents harmless from and against any claims, damages, costs, or expenses (including reasonable legal fees) arising from: (i) your violation of these Terms; (ii) your use or misuse of the Services; (iii) any breach of your representations or warranties; or (iv) any claim that your Client Data infringes a third party's rights.
12.2 DBLK shall indemnify and hold you harmless from and against any liability arising from DBLK's gross negligence or intentional misconduct.
13.1 To the maximum extent permitted by applicable law, DBLK shall not be liable for any indirect, special, incidental, consequential, or punitive damages, including loss of profit, revenue, or data, arising from your use of or inability to use the Services.
13.2 DBLK's total aggregate liability to you for any claim arising out of or in connection with these Terms or the Services shall not exceed the total Fees paid by you to DBLK in the three (3) months preceding the event giving rise to the claim.
13.3 Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited by applicable law.
13.4 Any claim arising out of or related to the use of the Services must be brought within one (1) year of the event giving rise to the claim.
The Website may contain links to third-party websites or resources. DBLK is not responsible for the availability, accuracy, or content of such third-party resources, and links do not imply endorsement. Your use of any third-party resource is at your own risk and subject to that resource's own terms.
DBLK's Privacy Policy, available at www.dblk.uk/privacy.html, governs the collection, use, and processing of personal information provided through the Website and Services. Your use of the Services constitutes acceptance of the Privacy Policy.
16.1 DBLK may suspend or terminate access to the Services immediately if: (i) you have violated these Terms; (ii) you have failed to pay Fees when due; (iii) DBLK is required to do so by law or a regulatory authority; or (iv) DBLK reasonably suspects fraudulent or unauthorised use.
16.2 Either Party may terminate an ongoing engagement by giving 30 days' written notice. Either Party may terminate immediately upon written notice if the other Party commits a material breach that is not remedied within 30 days of written notification, or becomes insolvent or enters administration.
16.3 Upon termination, you shall pay all Fees due for Services delivered up to the termination date. DBLK shall return or securely delete your Client Data as agreed between the Parties.
In the event of any dispute, the Parties agree to first attempt to resolve the matter in good faith through direct negotiation prior to commencing any legal proceedings. These Terms shall be governed by and construed in accordance with the laws of England and Wales. Both Parties submit to the exclusive jurisdiction of the courts of England and Wales.
Non-Exclusivity. These Terms do not create an exclusive relationship. DBLK is free to provide the same or similar services to other clients, and you are free to engage other IT service providers.
Severability. If any provision of these Terms is found to be unenforceable or invalid, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
No Waiver. Failure by either Party to enforce any provision of these Terms shall not constitute a waiver of that Party's right to enforce it in the future.
No Assignment. You may not assign or transfer your rights or obligations under these Terms without DBLK's prior written consent. DBLK may assign these Terms in connection with a merger, acquisition, or sale of assets.
Notices. Any notice required under these Terms shall be in writing and sent by email or recorded post to the addresses of the respective Parties.
Entire Agreement. These Terms, together with any applicable Order or Statement of Work, constitute the entire agreement between the Parties and supersede all prior agreements, representations, and understandings relating to the Services.
Should you have any questions concerning these Terms or the Services, please contact DBLK at support@dblk.uk or visit www.dblk.uk.